TERMS & CONDITIONS

PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY Suhag Jewellers. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT www.suhagjewellers.com (THE "SITE") AND ALL SERVICES PROVIDED BY ‘Suhag Jewellers’ ON THE SITE.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Suhag Jewellers reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by Suhag Jewellers. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Suhag Jewellers.

Registered Users Eligibility

Age:

Suhag Jewellers's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Suhag Jewellers may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Suhag Jewellers's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.

Account Information:

You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person.

ORDER CANCELLATION

We try to be as fast as we can at shipping by processing your order the day you place it. Because of which cancellations become a problem in order to serve you with a speedy service.

But you can still report your cancellation within first 12 hours of placing the order. Our officials will keep you updated with the status of your cancellation request via email or/and sms.

Cash On Delivery Orders can be cancelled only before they are shipped. You can check status of your order under Track My Order.

The refund might take 5-15 working days within India & 7-20 working days in case of International Orders to reach back to your account as we process it.

PRIVACY POLICY

Suhag Jewellers respects every user of our service and is committed to protecting your privacy when you use Suhag Jewellers. Your trust is very important to us, and we will go out of our way to earn it and keep it. We will not ever rent or sell your personal information to any third party, and we do not send spam. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. Suhag Jewellers shall have the right to modify this Privacy Policy, which modification shall be effective immediately following Suhag Jewellers's posting of such change on the website. Your use of Suhag Jewellers’s service following such posting shall be deemed to constitute your acceptance of such modification. If you have any questions or comments regarding this Privacy Policy, please contact us.

Use of Personal Information

We ask for some personal information when you create a Suhag Jewellers account, including a valid email address and a password, which is used to protect your account from unauthorized access. A Suhag Jewellers account allows you to access many of our services that require registration. We may collect personally identifiable information from you when you seek access to certain portions of Suhag Jewellers service. This information may be used to fulfil your requests for services, operate, maintain, and provide to you the general and personalized features and functionality of Punjabi Traditional, communicate with you about your account, support your online activities, respond to your questions, customize your experience and customize the content or features of Suhag Jewellers service. This information may include, but is not limited to, your name, physical and e-mail addresses, phone numbers, Internet address and type of computer, as well as your preferences and usage patterns. We may also use your personally identifiable information to notify you of changes to Suhag Jewellers, Terms of Service and/or Privacy Policy.

Non-Personal Identifiable Information

We may also collect aggregated information regarding the use of our service, such as the extent to which certain features are used. Aggregated information is anonymous, statistical information that reflects the scope of our user base, sales, customer patterns and related site information. We use this information to better understand how Suhag Jewellers service is used, and to improve the online experience of our users. This information is not used in a way that will personally identify you. In addition, certain non-personally identifiable information is collected by Suhag Jewellers and may be used by any third-party advertising providers during the course of your use of Suhag Jewellers service.

Cookies & Shared Objects

We may also use cookies and/or shared objects to track and understand the traffic on our website. Cookies are alphanumeric identifiers that our website places onto your computer's hard drive. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We use this information to better understand our users and customize our site for users' particular preferences.